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your direct supply partner for automatic doors

Data Protection

Your personal data

At record Direct, we intend to give you as much control as possible over your personal information. In general, you can visit the record Direct website without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name, occupation and contact details, so we may, for example, grant you access to further information not available for general viewing which could be of benefit to you. It is our intent to let you know before we collect information from you on the internet. 

Cookies

To gain access to additional information within our website you will be required to register with us. However, even before registration we will collect anonymous information about how you have used the website by way of cookies. This is a common standard procedure for any website and should you choose to browse our website you are agreeing to the use of these cookies. The information collected by using cookies does not personally identify you but may be helpful to us for marketing purposes or improving the services we provide. 

To improve the services we provide we will also collect anonymous information about the referring website (for example Google search) or the referring banner, which directed you to our website. 

Personal Information

record Direct will be the so-called ‘Processor’ of the personal data you provide to us.  Based on your approval we will only store basic personal data as per the list below.  We do also collect information about the services you use on our website with Google Analytics. In this case, Google is the Data Processor.
 

Data Element

Reason

Name

To register you

Company Name

To send you information and products to your address

Address

To send you information and products to your address

Email Address

To send you information and products to your address

Gender

So we can address you correctly

Telephone no.

To contact you, if necessary

 

How will record uk store your personal information? 

All the personal data we process is stored on servers in Switzerland.  No third parties have access to your personal data which you supply to us, except for executing payments and if the law requests us to provide this information.  We have a data protection regime in place to oversee the effective and secure processing of your personal data.

Data received from third parties

record Direct may also collect your data via third party sites or platforms such ABI Barbour or Mailchimp. record Direct will only use reputable third party platforms, whom you have given consent to forward your details onwards.  We will ensure that all practicable steps are took to ensure the security of your data once it has passed to us from the control of the relevant third party. The third party however, will be liable for the security of your data until the completion of the transfer process. 

How long will we keep your data?

We will keep your personal data as well as order related data for as long as we are legally obliged to, and will keep it beyond that period if it is required in order to provide the proper level of customer service.  The information we use for marketing purposes to inform you of relevant updates will be kept until you notify us that you no longer wish to receive this information.

What we would also like to do with your data

We would like to use your name and email address to inform you of our new products as well as other company related information. This information is not shared with third parties and you can unsubscribe at any time via email or on our website.

record uk's commitment to children's privacy 

Protecting the privacy of children is important. For that reason, we never collect or maintain information at our website from those we actually know are under 16. 

How do I correct/delete information about myself? 

The record Direct website operates a registration page that allows you to review and update the personal information you have submitted. In cases where you need to correct or delete personal information you have submitted previously to the record Direct website, please click on your account name on the top toolbar and amend or delete your details accordingly.

What about internet & site security? 

The internet is not a secure system and you should always be cautious about the information you disclose whilst online. Personal information collected by agta record group sites is stored in secure operating environments that are not available to the public. In some cases, the personal information is encrypted before you conduct your transaction, using appropriate secure technology.

What happens if I choose not to register? 

If you choose not to register or provide personal information, you will still be able to use most of the record Direct website. However, you will not be able to access areas that require registration. 

What are your rights?

If at any point you believe the information we store is incorrect you may request to see this information and have it corrected or deleted.  Please contact us at info
@recordukdirect.co.uk.

 

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